Communication for organizations Essay

The lucre was introduced to the world not withal abundant ago. However, since its introduction, it has since grown at an amazing rate. People this instant character reference the network for tuition, inquiry, and recently, even shopping. Faster modem speeds fool caused much heap to imprecate on the mesh as culture can be ensn are at an amazing speed. In todays business world, it has now become essential for a play along to have profit access. in that location are very(prenominal) few businesses today that do not have their own sacksites and e- air address from which the public can contact them. at a lower place is an analysis of how the Internet has changed conversations for organisations.In the past, conversations within organisations were largely done either by the word of mouth or by writing memos. By word of mouth, when people wanted to communicate with a individual within the office, he had to either go to the desk to tell the individual mortal the mess age or do it through the phone. However, one line of work with this is that the message might gravel distorted when passing from one person to some different. Furthermore, when passing a message by word of mouth, thither is no written tell apart of what was said. As such, it would be very difficult to transit the agreements made within the 2 parties later on.Another federal agency people used to communicate within organisations without the Internet were by passing memos. They would plainly write a memo with their intended message to their colleague and founder it on the persons desk or in-tray. However, these memos give a person inordinate paperwork and very often, the persons desk will be modify up with memos. As a result of this, these memos very often get lost and thus lose its credibility.Companies in addition had a hard eon communicating with people outside their office organisation, especially with overseas branches. adept of the ways includes using the method k nown as snail mail today. They would send their letters over to their counterparts overseas via mail. Not only did this include a very high cost, this was often a very verbose way of communication. A mail would take a minimum of 3 days before it would reach its recipient This is a very era consuming way of communication and could cost a company a lot of money in this closely moving business world.Should a company need to send documents out immediately, one of the ways they could do it was via fax. This method, though faster than mail, was still very slow. Fax quality is too not known to be of high. The cost incurred by faxing was withal very high. A fax to an overseas country was calculated as the selfsame(prenominal) rate as an overseas call. There is excessively no evidence that the document has been faxed over and conflicts may occur.Basically, communications for organisations without Internet was usually too slow or limited in terms of capacity of information that could b e sent over. High costs for postage or faxing were also incurred in these ways.Since the introduction of the Internet, communications within organisations is now made easier. The Internet has nominated us with E-mails, chat rooms, as well as Internet-to-handphone communications. Furthermore, these programs also provide official records of agreements and conversational exchanges. E-mails and chat transcripts are recognized by the gracious court, thus adding validity and trust to the communication process.E-mails are almost instantaneous, ensuring no waste of time in the communication process. An e-mail that was sent in Singapore today can be received in another country across the world within seconds. With todays fast moving business world, speed in communication is essential and there is a need for real-time information. The E-mail provides a very satisfactory solution to this problem.The Internet also provides us with chat programs such as MSN Messenger, ICO and AOL. These progr ams allow 2 users who are countries apart to communicate to each other instantaneously. They would be able to know how negotiations across the world are passage on and thus be able to make the necessary decisions. Furthermore, these programs also allow multi-user chat. This enables many people, all in different countries, to form a discussion and to trade information. These programs also have the function of adding a web camera and mike. As such, it would be just like a videoconference. However, the scoop out point of all this is that companies incurs little cost for this.These programs are easily downloaded from the Internet and all the company has to pay for is the net time that they use.The Internet also allows file get rid ofs between 2 people. As such, Word documents, Excel spreadsheets and entre databases can be e-mailed from one person to another. This would help a company who is spread across different countries. Company branches around the world could take away files o ver to the headquarters who can compile them and access their businesses around the world.The Internet has also made communications between the company and the public a lot easier. closely organisations already have their own website that provides more information to the public about their goods and services. They would provide information on the goods/services that they are selling with probably a description and price. The public could then research the company up on their own instead of calling up the company to find out this information.Usually, they would also provide, on their website, a itemisation of frequently asked questions (FAQ) about their company to answer the publics queries. Most organisations now also have E-mails with which the public can reach them. whole these would save them the manpower required to answer phone calls and channel it to bust uses.In general, without the use of the Internet, most of the communication was done either verbally or using hard-copy means. As mentioned before, a verbal means of communication lacked written black-and-white evidence of the conversation and a lot is relied on the integrity of the people involved. Hard copy means were also not a very good means of communications, as it would cause excessive paperwork. Furthermore, once the hard copy documents are either lost or destroyed accidentally, it would be impossible to trace it back. The Internet has brought with it an ability to transfer documents via soft copy, enabling the recipient to make any necessary amendments to the documents.The Internet also allows companies to communicate better with its customers and the public. It enables customers to communicate with the company without having to personally go to the companys location.The Internet has brought about many changes in the way communications are made within organisations. It has made communication more efficient and has also brought down the cost of communications for companies. It is no admire that more and more companies are looking to the Internet to solve their communication problems.